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Daily Archives: April 1, 2013

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AgentsLive – Minimizing Degrees of Retail Customer Separation

While interactive platforms enable a Lottery to interface directly with its customer base and provide personalized services on a number of levels; in the land-based distribution network and especially wherever a shop-in-shop setup exists, the lottery’s interface with its retail customers is fundamentally restricted to a transactional interaction with…

April 1, 2013Leave a commentResearchBy Kon Kalemis

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